Shipping and Handling
Thank you for visiting and shopping at trumedy.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Standard Shipping is always free!!!
* Overnight delivery is only available for orders with delivery addresses within the continental United States. Additional charges may apply for Overnight orders.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Trumedy.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours, if applicable.
If your product was damaged during shipping, please save all packaging materials and damaged goods so you can send it back to us so we can send you replacement product(s).
International Shipping Policy
We will ship to other countries but are not liable if your product gets stopped in customs or is confiscated by foreign government agencies.